Your Pix.
Made clearer.
Understand deposits, follow withdrawals and find your next step. Clear information, all in one place.
Where shall we start?
Choose what you need to do. We’ll explain the steps.
Answers for the everyday
Practical guidance, from your first deposit to checking a withdrawal.
How to deposit with Pix on Vynzo
Learn what to check before paying with Pix and how to follow the deposit confirmation in your account.
Read guide ↗WithdrawalsHow to withdraw with Pix on Vynzo
Check what you need to request a withdrawal and follow its status.
Read guide ↗Pix helpPix not credited: what should you do?
Check the bank status, your account history and the information needed to ask for help.
Read guide ↗A payment didn’t go as planned?
Start with the transaction status. Then check the details and keep the payment receipt.
Before you continue
The conditions shown in your account take precedence. Check your cashier and official channels for methods, limits and processing times.
Does this website accept payments?+
No. This is an informational guide. Do not send money, receipts or personal information through this website.
Where can I find current limits and processing times?+
Read the details in your account cashier. Conditions may vary with the payment method, verification and request status.
Does a confirmed Pix mean my balance has been credited?+
A bank confirmation and a platform balance update are separate steps. Check both transaction histories before requesting help.